How to set up an anti-phishing code on OKX?

Understanding Anti-Phishing Codes on OKX

1. An anti-phishing code is a personalized security feature that helps users identify legitimate emails from OKX. When enabled, every official email sent by OKX will include this unique code at the bottom. If an email claiming to be from OKX does not contain your set code, it may be a phishing attempt.

2. Phishing attacks are common in the cryptocurrency space, where malicious actors impersonate trusted platforms like OKX to steal login credentials or recovery phrases. By setting up an anti-phishing code, you add a layer of verification that only you and OKX know.

3. The anti-phishing code does not prevent unauthorized access directly but acts as a verification tool. It empowers users to confirm the authenticity of communications before taking any action such as clicking links or entering sensitive information.

4. This feature is especially useful for traders who frequently receive notifications about deposits, withdrawals, or system alerts. Seeing a mismatched or missing code should immediately raise suspicion and prompt further investigation.

5. OKX allows users to create a custom text-based code consisting of letters and numbers. It’s recommended to choose something memorable yet non-obvious—avoid using birthdays, names, or simple sequences like “1234”.

Steps to Set Up Your Anti-Phishing Code

1. Log into your OKX account through the official website or app. Ensure you are accessing the real platform by checking the URL carefully and confirming it begins with “https://www.okx.com” and displays a valid security certificate.

2. Navigate to the “Security” section under your account settings. This can typically be found by clicking on your profile icon in the top-right corner and selecting “Account Settings” followed by “Security”.

3. Look for the option labeled “Anti-Phishing Code” or similar wording within the security features list. Click on it to proceed with setup.

4. You will be prompted to enter your desired anti-phishing code. Input a combination of characters between 4 and 20 characters long. Confirm the entry by re-typing it if required.

5. Authenticate the change using two-factor authentication (2FA). This could involve approving the request via Google Authenticator, receiving an SMS code, or confirming through the OKX mobile app.

Verifying Emails Using Your Anti-Phishing Code

1. After successful setup, all subsequent emails from OKX will display your chosen code in the footer. This includes login alerts, withdrawal confirmations, and promotional messages.

2. Before interacting with any email, scroll to the bottom and check for the presence of your exact anti-phishing code. Even a slight variation—such as uppercase instead of lowercase—should be treated as suspicious.

3. Do not rely solely on the sender's name or logo. Fake emails often mimic branding perfectly. The only reliable indicator provided by OKX is the presence of your personal anti-phishing code.

4. If the code is missing or incorrect, do not click any links or download attachments. Instead, log in directly to your OKX account through the official site to verify whether the message corresponds to any real activity.

5. Report suspected phishing attempts to OKX support immediately. Most scam emails originate from domains that resemble but are not identical to okx.com, such as “okx-support.net” or “okx-security.org”.

6. Never share your anti-phishing code with anyone. OKX staff will never ask for it. Sharing this code undermines its purpose and exposes you to social engineering attacks.

Frequently Asked Questions

What happens if I forget my anti-phishing code?OKX does not store your anti-phishing code in plain text, so it cannot retrieve it for you. If forgotten, you can reset it by going through identity verification steps and re-enabling the feature with a new code.

Can I use special characters in my anti-phishing code?Yes, OKX supports alphanumeric inputs including certain special characters such as hyphens and underscores. Avoid using symbols that might be difficult to distinguish visually, like exclamation marks or asterisks.

Does the anti-phishing code protect against fake apps?No, the anti-phishing code only applies to email communications. To avoid fake apps, always download the OKX application from the official website or verified app stores like Apple App Store or Google Play.

Is the anti-phishing code visible in push notifications?No, the code only appears in email messages sent by OKX. Push notifications on the mobile app do not include the anti-phishing code. Rely on app-based 2FA and biometric locks for securing your mobile experience.