How to sell crypto and withdraw to my bank account on Crypto.com

Crypto.com allows users to sell crypto and withdraw fiat to a verified bank account after completing KYC and linking their account via the app’s Finance section.

Aug 08, 2025 at 04:07 pm

Understanding the Crypto.com Platform for Crypto-to-Fiat Transactions

Crypto.com is a widely used platform that allows users to buy, sell, and trade cryptocurrencies, as well as convert them into fiat currencies such as USD, EUR, or GBP. When users wish to sell crypto and withdraw funds to their bank account, they must first ensure their account is fully verified and that they have completed all required Know Your Customer (KYC) procedures. This includes uploading a government-issued ID and confirming personal details. Without full verification, withdrawal limits are significantly restricted, and certain features may be disabled. It is crucial to understand that Crypto.com operates both an exchange and a wallet, and the process of selling crypto and withdrawing to a bank account primarily takes place within the Crypto.com Exchange app or the Crypto.com App, depending on the user's preference.

Setting Up Your Bank Account for Withdrawals

Before selling cryptocurrency, users must link a valid bank account to their Crypto.com profile. This process ensures that fiat funds from crypto sales can be securely transferred. To link a bank account:

• Navigate to the "Finance" section in the Crypto.com App.
• Select "Withdraw" under the fiat currency you intend to receive (e.g., USD).
• Choose "Add New Bank Account" and enter your bank’s routing number and your account number.
• Confirm the details and wait for Crypto.com to verify the account, which may take 1–3 business days.
• During verification, Crypto.com may deposit two small test amounts into your account; you will need to confirm these amounts in the app.

Once verified, your bank account will be available for future withdrawals. It is important to note that only one bank account per currency can be linked at a time, and changing it requires going through the verification process again.

Selling Cryptocurrency on the Crypto.com App

After linking your bank account, the next step is to sell your cryptocurrency. The process is straightforward and can be completed within the app:

• Open the Crypto.com App and go to the "Trade" tab.
• Select the cryptocurrency you wish to sell (e.g., BTC, ETH, or CRO).
• Tap on "Sell" and enter the amount you want to convert to fiat.
• Choose the fiat currency destination (e.g., USD wallet).
• Review the estimated amount you will receive after fees and market spread.
• Confirm the transaction using your 2FA (two-factor authentication) method.

The sale is executed instantly at the current market rate, and the resulting fiat amount will appear in your fiat wallet within the app. It is essential to monitor the real-time price fluctuations before confirming the sale, as crypto markets are highly volatile.

Withdrawing Fiat Funds to Your Bank Account

Once the cryptocurrency has been sold and the fiat funds are in your wallet, you can initiate a withdrawal to your linked bank account:

• Go to the "Finance" tab in the app.
• Select "Withdraw" under the fiat wallet (e.g., USD Wallet).
• Choose the verified bank account you previously linked.
• Enter the amount you wish to withdraw.
• Confirm the transaction using 2FA or biometric authentication.

Withdrawal processing times vary depending on your region and bank. In most cases, ACH transfers in the U.S. take 3–5 business days, while SEPA transfers in Europe may take 1–3 days. There may be a minimum withdrawal amount, typically $10 or equivalent, and fees may apply based on your user tier and withdrawal method.

Monitoring Transaction Status and Resolving Issues

After initiating a withdrawal, users can track the status of their transaction within the app. Navigate to the "History" or "Transactions" section to view pending, completed, or failed withdrawals. Common issues include:

• Insufficient funds due to pending trades or locked balances.
• Verification delays if the bank account isn’t fully confirmed.
• Network or bank processing delays beyond Crypto.com’s control.

If a withdrawal fails, the funds are typically automatically refunded to your fiat wallet within a few business days. For persistent issues, contacting Crypto.com Support through the app’s Help Center is recommended. Be prepared to provide transaction IDs and screenshots for faster resolution.

Tax and Security Considerations When Selling Crypto

Selling cryptocurrency is a taxable event in many jurisdictions, including the U.S., where capital gains taxes apply. Crypto.com provides transaction history and tax reports under the "Taxes" section of the app, which can be exported for use with tax software or accountants. Users should retain records of all sell orders and withdrawals for compliance.

Security remains paramount. Always enable two-factor authentication (2FA) using an authenticator app, not SMS. Avoid logging in on public devices and ensure your linked email and phone number are up to date. Withdrawals can only be made to pre-verified bank accounts, reducing the risk of unauthorized transfers.

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Frequently Asked Questions

Can I sell crypto on Crypto.com without verifying my identity?

No. Full KYC verification is required to sell cryptocurrency and withdraw fiat funds. Without verification, you can only hold crypto and are restricted from trading or withdrawing to a bank.

Why is my bank withdrawal taking longer than expected?

Processing times depend on your bank and region. ACH transfers in the U.S. typically take 3–5 business days. Weekends and holidays may extend this. Check with your bank if the deposit hasn’t appeared after the expected timeframe.

Are there fees for selling crypto or withdrawing to my bank?

Yes. Selling crypto incurs a trading fee based on your CRO staking level, ranging from 0.40% down to 0.075%. Bank withdrawals may have fixed fees or be free depending on your tier. These are displayed before confirming the transaction.

What happens if I enter the wrong bank account details?

You cannot manually enter bank details. Crypto.com only allows withdrawals to pre-verified accounts added through the app. If you suspect an error, contact support immediately before initiating any transaction.