How to reset my Coinbase password?

Secure your Coinbase account by resetting your password immediately if compromised, using the email verification and 2FA steps to regain safe access.

Aug 06, 2025 at 09:01 pm

Understanding the Importance of Securing Your Coinbase Account

Securing your Coinbase account is essential to protect your digital assets. If you've forgotten your password or suspect unauthorized access, resetting it immediately is a critical step. The platform implements robust security protocols to ensure that only verified users can regain access. This process is designed to prevent account takeovers while allowing legitimate users to recover their credentials efficiently. When initiating a password reset, Coinbase verifies your identity through your registered email address and may require additional authentication steps depending on your account settings.

Initiating the Password Reset Process

To begin resetting your Coinbase password, navigate to the official Coinbase login page. Below the login fields, locate and click on the "Forgot password?" link. This redirects you to a recovery page where you must enter the email address associated with your Coinbase account. Accuracy is vital—ensure there are no typos. After entering the correct email, click the "Send reset link" button. Coinbase will then send a password reset email to that address. Check your inbox, including the spam or junk folder, as the message may be filtered incorrectly.

Accessing the Password Reset Email

Once the reset email arrives, open it and locate the reset link. This link is time-sensitive and typically expires within one hour. Clicking the link redirects you to a secure Coinbase page where you can create a new password. If the link does not work, ensure you are logged out of any active Coinbase sessions and try again. In some cases, especially if you're using a mobile device, the link may open within the Coinbase app. If prompted, allow the app to handle the web redirect to proceed smoothly.

Creating a Strong and Secure New Password

After clicking the reset link, you'll be prompted to enter a new password. Coinbase requires passwords to meet specific security criteria. Your new password must:

• Be at least 12 characters long
• Include uppercase and lowercase letters
• Contain at least one number
• Include at least one special character (e.g., !, @, #, $)
• Not contain your email address or username
• Not be a commonly used or previously used password

Choose a unique and complex password that you haven’t used on any other platform. Avoid easily guessable information such as birthdays or common words. Consider using a password manager to generate and store a secure password. After entering your new password in the designated field, re-enter it in the confirmation box to ensure accuracy. Click "Change password" to finalize the update.

Handling Two-Factor Authentication (2FA) During Reset

If your account has two-factor authentication (2FA) enabled, you may need to complete an additional verification step during the reset process. Depending on your 2FA method—whether it's an authenticator app, SMS, or security key—Coinbase will prompt you to enter the current code after clicking the reset link. For authenticator app users, open your app (such as Google Authenticator or Authy) and input the six-digit code displayed for your Coinbase account. If you use SMS-based 2FA, wait for the text message and enter the received code. In case you’ve lost access to your 2FA method, Coinbase provides recovery options through backup codes or account recovery tools if previously set up.

Recovering Access If You Can’t Receive the Reset Email

If you do not receive the reset email, first verify that you entered the correct email address used to register your Coinbase account. Then:

• Check your spam, junk, or promotions folder
• Confirm your email provider isn’t blocking messages from no-reply@coinbase.com
• Temporarily disable any email filtering tools or firewalls
• Try resending the reset request after 10 minutes
• Use a different browser or device to initiate the reset

If the issue persists, visit the Coinbase Help Center and use the "Can't reset your password?" section. You may need to submit a support request with identifying information such as your full name, approximate account creation date, and the last transaction or deposit made. Support typically responds within 24–48 hours.

Post-Reset Security Recommendations

After successfully resetting your password, take immediate steps to enhance your account’s security. Enable two-factor authentication if not already active. Use an authenticator app instead of SMS for stronger protection. Review your account’s recent activity under the "Security" settings to detect any suspicious logins. Update your backup codes and store them in a secure, offline location. Consider adding a recovery email or linking a hardware security key for additional layers of defense. Regularly monitor your email for any notifications from Coinbase regarding logins or changes to your account.

Frequently Asked Questions

Can I reset my Coinbase password without access to my email?

No, the password reset process requires access to the registered email address. Without it, you cannot receive the reset link. If you’ve lost access to your email, contact your email provider first to regain control. Once recovered, proceed with the Coinbase reset. If this isn’t possible, submit a support request through Coinbase with proof of identity and account ownership.

What should I do if the password reset link says it’s invalid or expired?

An invalid or expired link means it has surpassed its one-hour validity window. Return to the Coinbase login page and click "Forgot password?" again to request a new reset link. Ensure you complete the process promptly after receiving the new email.

Will resetting my password log me out of all devices?

Yes, resetting your password automatically invalidates all active sessions. You’ll need to log in again on every device, including mobile apps and browsers. This enhances security by ensuring no unauthorized session remains active.

Can I reuse an old password after resetting?

No, Coinbase prevents the reuse of previous passwords. The system stores a history of your past passwords and will reject any attempt to reuse them, even if they met the complexity requirements. Always create a new, unique password during the reset process.