How to pass KYC verification on OKX?

OKX requires KYC verification to comply with global financial regulations, ensuring user identity and enhancing platform security.

Jul 03, 2025 at 01:35 am

What Is KYC Verification on OKX?

KYC (Know Your Customer) verification is a mandatory process implemented by cryptocurrency exchanges to comply with global financial regulations. On OKX, this procedure ensures that users are who they claim to be, helping prevent fraud, money laundering, and other illicit activities. The KYC process typically involves submitting personal identification documents and undergoing facial recognition checks. Users must provide accurate and valid information to complete the verification successfully.

Why Is KYC Required on OKX?

Cryptocurrency platforms like OKX require KYC verification to adhere to Anti-Money Laundering (AML) laws and Counter-Terrorism Financing (CTF) regulations. Without completing KYC, users may face limitations on trading volume, withdrawal amounts, or access to certain features such as margin trading or fiat deposits. By verifying identities, OKX enhances platform security and fosters trust among its user base. Additionally, verified accounts enjoy higher limits and more advanced functionalities compared to unverified ones.

How to Access the KYC Verification Section on OKX?

To begin the KYC verification process, users need to log in to their OKX account via the official website or mobile application. Once logged in, navigate to the Account Verification section, which is usually located under the Security Settings or Verification Center menu. Clicking on the Start Verification button will redirect users to the KYC form page. At this stage, it’s crucial to ensure that all personal details entered match exactly with those on the government-issued ID being used for verification.

Steps to Complete KYC Verification on OKX

To successfully pass KYC verification on OKX, follow these steps carefully:

• Select your country or region: Choose the jurisdiction where your identity document was issued.
• Choose the type of ID: Options include passport, national ID card, or driver's license.
• Upload clear images of your ID: Ensure both front and back sides are visible without glare or blur.
• Take a selfie with your ID: Hold your ID in front of you while capturing a live photo. Avoid wearing glasses or hats that obscure facial features.
• Submit for review: Double-check all information before submission to avoid rejection due to errors or inconsistencies.

Each uploaded file should meet OKX's image quality standards, which include high resolution, full visibility of text and photos, and no editing or alterations.

Common Issues During KYC Verification on OKX

Many users encounter issues during KYC verification, often due to incorrect submissions. Some common problems include:

• Mismatched information: Personal data such as name, date of birth, or ID number does not align with the submitted documents.
• Poor image quality: Blurry, cropped, or low-resolution images lead to automatic rejection.
• Expired ID: Using an outdated or expired identification document results in failure.
• Facial recognition mismatch: Lighting conditions, facial expressions, or accessories like sunglasses can interfere with successful verification.

If verification fails, OKX typically provides specific feedback regarding the cause. Review the message carefully and re-upload corrected documents accordingly.

Tips to Increase Success Rate During KYC Verification

To improve the likelihood of passing KYC verification on OKX, consider the following tips:

• Use a well-lit environment when taking your selfie and uploading ID documents.
• Ensure your face is fully visible and centered in the frame during facial recognition.
• Verify that all text on your ID is legible and not obscured by reflections or shadows.
• Use the latest version of the OKX app or browser for smoother submission.
• Avoid using filters or image-enhancing tools that alter colors or contrast levels.

By adhering to these guidelines, users significantly reduce the risk of rejection and expedite the overall KYC process.

Frequently Asked Questions (FAQ)

Q: Can I use an expired ID for KYC verification on OKX?

A: No, OKX requires valid and non-expired identification documents for KYC verification. Expired IDs will result in immediate rejection.

Q: How long does KYC verification take on OKX?

A: Most verifications are completed within minutes, although some cases may require manual review and take up to 24 hours.

Q: Can I change my identity information after completing KYC on OKX?

A: Once KYC is completed, personal information such as name or date of birth cannot be altered. Contact customer support if there is a critical error.

Q: Do I need to go through KYC again if I create a new account?

A: Yes, each account must undergo independent KYC verification, even if linked to the same individual or email address.