How to enable Face ID for OKX App? (Security settings)

Accessing Security Settings in OKX App

1. Open the OKX mobile application on an iOS device running iOS 12 or later.

2. Log in to your account using your current credentials.
3. Tap the profile icon located in the bottom-right corner of the main interface.
4. Select Security Center from the menu options.
5. Scroll down and locate the section labeled Biometric Authentication.

Enabling Face ID for Login

1. Within the Biometric Authentication section, tap on Face ID.

2. A system prompt will appear asking for permission to use Face ID; confirm by tapping Enable.
3. The app will request access to Face ID through iOS settings; if denied initially, manually enable it via iPhone Settings > Face ID & Passcode > OKX.
4. After granting permission, OKX will verify your identity using a live Face ID scan.
5. Once verified, the toggle next to Face ID will turn green, indicating successful activation.

Using Face ID for Transaction Approvals

1. Navigate back to Security Center and find the subsection titled Transaction Authentication.

2. Tap on Face ID for Transactions to open configuration options.
3. Toggle the switch to enable biometric verification before fund transfers or withdrawals.
4. Confirm the change with a Face ID scan when prompted.
5. Each time a withdrawal or sensitive action is initiated, the device will require facial recognition before proceeding.

Managing Face ID Permissions in iOS

1. Go to iPhone Settings, then scroll down and select Face ID & Passcode.

2. Enter your device passcode to unlock the settings page.
3. Scroll to the list of apps under Use Face ID and ensure OKX is toggled ON.
4. If OKX does not appear in the list, reinstall the app or update to the latest version from the App Store.
5. Disabling Face ID here will immediately revoke all biometric capabilities within OKX, regardless of app-level settings.

Frequently Asked Questions

Q1. Why does OKX ask for Face ID permission even after enabling it in iOS settings?A1. OKX must independently request biometric access during its first launch post-installation. This is a standard iOS security requirement enforced at the application layer.

Q2. Can Face ID be used on jailbroken devices?A2. No. OKX disables biometric authentication on jailbroken or compromised iOS devices as part of its anti-tampering security protocol.

Q3. What happens if Face ID fails multiple times during login?A3. After five unsuccessful attempts, OKX reverts to password-based authentication and temporarily locks biometric access for 60 seconds.

Q4. Does enabling Face ID affect two-factor authentication (2FA)?A4. No. Face ID operates independently of SMS, email, or authenticator-based 2FA. Both layers remain active and function concurrently.