How to deal with "insufficient balance" error on Binance?

"Ensure your available balance covers the transaction and fees, check for locked funds or pending transactions, and confirm correct network selection to resolve Binance's 'insufficient balance' error."

Jul 08, 2025 at 12:49 pm

Understanding the "Insufficient Balance" Error on Binance

When using Binance, users may occasionally encounter an error message stating “insufficient balance” during transactions such as withdrawals, trades, or transfers. This typically indicates that the wallet does not contain enough of the required cryptocurrency to complete the action. It's crucial to understand what triggers this error and how to resolve it efficiently.

The error can occur in various scenarios, including attempting to send crypto without accounting for network fees, trying to trade with insufficient funds, or withdrawing assets before receiving confirmations from the blockchain.

Check Your Available Balance Accurately

One of the most common reasons for encountering the “insufficient balance” error is misunderstanding your actual available balance. Binance displays several types of balances:

• Total Balance: The full amount of a particular asset you own.
• Available Balance: The amount you can currently use for trading or withdrawal.
• In Order: Funds locked in open orders.
• Locked: Assets used in staking, savings, or other services.

To check accurately:

• Go to your Wallet Dashboard.
• Look under the "Available" column for the asset you're trying to use.
• Ensure that the available amount is sufficient for your intended transaction, including any applicable fees.

Account for Transaction Fees and Network Costs

Every blockchain transaction involves network fees (gas fees), and Binance also charges withdrawal fees depending on the cryptocurrency. If these are not accounted for, the system will show an insufficient balance even if your total holdings appear adequate.

For example:

• When sending BNB, a small amount is required as a gas fee to process the transaction.
• Withdrawals from Binance require a fee that varies by coin (e.g., 0.0005 BTC for Bitcoin withdrawals).

To avoid this issue:

• Always check the fee schedule before initiating a transaction.
• Use the fee calculator provided by Binance when making withdrawals.
• Keep a small reserve of the native token (like BNB) to cover gas fees for smart contract interactions.

Verify Pending Transactions or Locked Funds

Sometimes, funds may be temporarily unavailable due to pending transactions or being locked in another service. For instance:

• If you recently deposited funds, they might still be waiting for blockchain confirmations.
• Assets involved in open trades or limit orders will appear in the “In Order” section and cannot be withdrawn immediately.
• Participation in staking, farming, or savings products locks up funds until the term ends.

To resolve this:

• Check the Transaction History under your Wallet to see if deposits are confirmed.
• Cancel or wait for open orders to execute before attempting the transaction again.
• Review any active staking positions and ensure you're not trying to move locked assets.

Ensure Correct Network Selection During Withdrawals

Using the wrong blockchain network when withdrawing funds can result in lost or unreceived assets, which might appear as an insufficient balance because the funds are sent to an incompatible address.

Each cryptocurrency has specific networks supported by Binance:

• Bitcoin (BTC): Only use the BTC network.
• Ethereum-based tokens (ERC-20): Must select the Ethereum (ETH) network.
• Binance Smart Chain (BSC) tokens: Require the BSC network.

Before initiating a withdrawal:

• Confirm the receiving wallet supports the selected network.
• Double-check the deposit address and its associated network.
• Avoid mixing TRC-20 and ERC-20 USDT addresses, as they are not interchangeable.

Contact Support if the Issue Persists

If all checks have been performed and the “insufficient balance” error persists, there could be an internal system glitch or account-specific issue. In such cases:

• Visit the Binance Help Center and search for solutions related to your problem.
• Submit a support ticket through the Binance app or website.
• Provide necessary details like transaction IDs, timestamps, and screenshots to assist the support team.

Support channels include:

• Live Chat (for verified accounts)
• Email support
• Community forums and social media

Frequently Asked Questions

Q1: Can I withdraw part of my locked staking balance?

No, funds committed to staking or savings programs are locked until the end of the term and cannot be partially withdrawn. You must wait for the lock-up period to expire or choose flexible staking options if available.

Q2: Why does my available balance differ across devices?

This can happen due to synchronization delays or viewing different wallets (e.g., spot vs. futures wallet). Ensure you're checking the same wallet type and refresh the page or log out and back in.

Q3: What should I do if I mistakenly sent coins via the wrong network?

Immediately contact Binance Support with the transaction hash and details of the error. Recovery depends on whether the receiving wallet supports cross-chain recovery or if the funds were lost permanently.

Q4: How long does it take for a deposit to reflect in my available balance?

It depends on the number of blockchain confirmations required for that specific cryptocurrency. For example, Bitcoin requires 1 confirmation, while Ethereum usually needs 12–30. Check Binance’s deposit confirmation requirements for each coin.