How to complete KYC verification on MEXC? (Identity Authentication)

Understanding KYC on MEXC

1. KYC stands for Know Your Customer, a mandatory regulatory process used by MEXC to verify the identity of its users. This step ensures compliance with global anti-money laundering (AML) standards and enhances platform security.

2. While basic trading is permitted without full verification, unverified accounts face strict withdrawal limits—capped at 10 BTC per day. Completing KYC lifts this ceiling to 80 BTC and unlocks advanced features including margin trading and fiat deposits.

3. MEXC supports multiple identification documents: national ID cards, driver’s licenses, and passports are all accepted. The issuing country must match the user’s selected region during registration.

4. All uploaded files must be in JPG or PNG format, under 1 MB in size, and fully legible—no glare, blur, or cropped edges. Both front and back sides of the document must be submitted separately.

5. A live selfie holding the same ID is required. Facial features must be clearly visible, with no sunglasses, masks, or obstructions. The photo must be taken in daylight or well-lit indoor conditions.

Step-by-Step KYC Submission Process

1. Log into your MEXC account using Google Chrome for optimal compatibility. Navigate to the top-right corner and click “Personal Center”, then select “Identity Verification”.

2. Choose between Basic and Advanced verification. Basic requires only name, date of birth, and nationality; Advanced demands full ID upload plus facial recognition.

3. Select your country/region and preferred ID type. Enter your full legal name exactly as it appears on the document—any mismatch triggers automatic rejection.

4. Upload clear images of your ID’s front and back. Use a smartphone camera with autofocus or a high-resolution scanner. Avoid screenshots or compressed files.

5. Proceed to facial verification. Enable your device’s front camera, follow on-screen prompts, and hold still while the system captures biometric data. This step confirms liveness and prevents spoofing.

Verification Timeline & Status Tracking

1. Most Basic KYC applications receive approval within 24 hours. Advanced verification typically completes within 48 business hours but may extend during peak submission periods.

2. Users registered via email will receive confirmation through their inbox. Mobile-number registrants get SMS notifications. No manual status checks are needed unless 72 hours pass without response.

3. Rejection reasons include blurry images, mismatched names, expired IDs, or inconsistent lighting in selfies. Each rejection email specifies the exact failure point.

4. Resubmission is allowed immediately after correction. Re-uploading identical flawed files results in repeated rejection without escalation.

5. Pending statuses do not block deposit functionality. Users can fund wallets via crypto transfers even before KYC clears, though fiat on-ramps remain inaccessible until approval.

Security Protocols During KYC

1. All document uploads are encrypted using TLS 1.3 and stored in segmented databases isolated from public-facing servers. No raw ID images are retained beyond 90 days post-approval.

2. Facial biometrics are processed in real time and discarded after hash generation. MEXC does not store facial templates or raw video feeds.

3. Two-factor authentication (2FA) is enforced before any KYC initiation. Accounts without Google Authenticator or SMS-based 2FA cannot access the verification interface.

4. Session timeouts activate after 15 minutes of inactivity during the KYC flow. Any incomplete submission expires automatically and requires restarting the entire sequence.

5. Third-party auditors regularly inspect MEXC’s KYC infrastructure. Reports from firms like CertiK and Hacken confirm zero breaches involving identity data storage since Q3 2024.

Frequently Asked Questions

Q: Can I use a temporary residence permit instead of a national ID?Only government-issued permanent identification documents are accepted. Temporary permits, utility bills, or bank statements do not qualify.

Q: What happens if my name contains non-Latin characters?MEXC requires Romanized transliteration matching official English-language versions of your ID. Do not translate manually—use the spelling printed on your passport or certified ID.

Q: Is KYC required for API key creation?Yes. API keys with withdrawal permissions require Advanced KYC. Read-only keys function without verification but cannot initiate trades or transfers.

Q: Can multiple accounts under one ID be verified?No. Each ID number links to a single MEXC account. Duplicate submissions trigger fraud detection systems and may result in permanent suspension.