How to complete KYC verification on Bitfinex? (Identity check)

Account Registration and Initial Setup

1. Visit the official Bitfinex website or launch the Bitfinex mobile application.

2. Click on “Sign Up” and provide a valid email address or phone number for registration.

3. Create a strong password containing uppercase letters, lowercase letters, numbers, and at least one special character.

4. Confirm your email address by clicking the verification link sent to your inbox.

5. Log in to your newly created account and navigate to the “Security” section in the user dashboard.

Document Submission Requirements

1. Prepare a government-issued photo ID such as a passport, national ID card, or driver’s license — all pages must be clearly legible and unobstructed.

2. Ensure the document is not expired and contains no physical damage, glare, or blur that may hinder automated recognition.

3. Gather a recent proof of address issued within the last 90 days — acceptable documents include utility bills, bank statements, or official tax notices bearing your full name and residential address.

4. If applying as a corporate entity, submit certified copies of incorporation documents, articles of association, and a list of ultimate beneficial owners holding ≥25% equity or control rights.

5. All files must be uploaded in JPG, PNG, or PDF format with individual file sizes under 10 MB.

Biometric Verification Process

1. Access the KYC portal via the “Identity Verification” tab in your Bitfinex account.

2. Select your country of residence and preferred ID type before proceeding to live verification.

3. Launch the real-time video session using a device equipped with a working front-facing camera and stable internet connection.

4. Hold your ID document steadily in front of the camera until the system captures both front and back images automatically.

5. Follow on-screen prompts to perform facial liveness checks — including slow head rotation and blinking — to confirm presence and prevent spoofing.

Review Timeline and Status Tracking

1. Most individual submissions receive an initial response within 15 minutes during business hours (UTC+0).

2. Manual review cases may take up to 72 business hours, particularly when discrepancies arise between submitted data and official records.

3. Users can monitor progress in real time through the “Verification Status” panel, which displays timestamps for each stage: submission received, document validated, biometrics confirmed, final approval.

4. Rejection notifications include specific failure reasons — such as mismatched names, blurry documents, or inconsistent addresses — enabling targeted resubmission.

5. Approved users gain immediate access to tier-two features including fiat deposits, margin trading, and higher withdrawal limits.

Frequently Asked Questions

Q1. Can I use a temporary residence permit instead of a national ID?Yes, provided it is officially issued by a recognized authority, contains a photograph and expiry date, and remains valid for at least 30 days from submission.

Q2. What happens if my selfie does not match the photo on my ID?The system will flag the inconsistency and suspend processing. You must reinitiate the biometric step with proper lighting and alignment to ensure accurate facial mapping.

Q3. Is KYC mandatory for withdrawing USDT only?Yes. Bitfinex enforces mandatory identity verification before any withdrawal — regardless of asset type, including USDT, BTC, ETH, or other supported tokens.

Q4. Do I need to re-verify after changing my email or password?No. Identity verification remains active unless explicitly revoked due to suspicious activity, jurisdictional regulatory updates, or expiration of supporting documents.