How to Complete KYC on Bybit? Verification Steps Explained

Accessing the KYC Portal

1. Launch the Bybit mobile application and log in using your registered credentials.

2. Tap the profile icon located in the top-left corner of the interface.

3. Navigate to Settings → Identity Verification or directly select “Identity Verification” if visible on the main settings screen.

4. If the option is nested deeper, go through “Account & Security” before reaching the verification section.

5. Confirm your current region and language settings match your physical location to avoid routing errors during submission.

Document Selection and Upload

1. Choose China as both the issuing country and your nationality when prompted.

2. Select Resident Identity Card as the document type—passport or driver’s license will not be accepted for mainland Chinese users.

3. Capture or upload two high-resolution images: one of the front side and one of the back side of your ID card.

4. Ensure each file is under 5 MB, saved in JPG or PNG format, with no glare, shadows, or cropped edges.

5. Verify that all text—including serial numbers, issue date, and expiration date—is fully legible and unobstructed.

Live Facial Recognition Process

1. After document submission, tap “Start Face Verification” to activate the front-facing camera.

2. Position yourself in a well-lit room with a plain background and remove hats, glasses, or face coverings.

3. Follow on-screen instructions precisely: blink twice, rotate head slowly left then right, and open mouth briefly.

4. Maintain steady eye contact throughout the sequence; movement deviations may trigger automatic retries.

5. Do not switch applications or lock the screen until the system confirms successful biometric capture.

Submission and Review Timeline

1. Review all entered data against uploaded documents before tapping “Submit”.

2. Once submitted, the status changes to “Under Review” and displays an estimated completion window of 15 minutes.

3. Avoid resubmitting or refreshing the page during this period—duplicate attempts cause processing delays.

4. A notification appears inside the app and via email upon approval, accompanied by a green checkmark next to your name.

5. Withdrawal limits increase immediately after confirmation, unlocking up to 20 BTC per day for verified accounts.

Frequently Asked Questions

Q: Can I use a passport instead of an ID card if I’m from mainland China?A: No. Bybit explicitly requires the Resident Identity Card for users selecting China as their nationality. Passport submissions result in automatic rejection.

Q: What happens if my ID photo has a slight reflection on the surface?A: Reflections invalidate OCR parsing. The system will reject the image and prompt re-upload. Use natural daylight and avoid flash photography.

Q: Is it possible to complete KYC without installing the mobile app?A: Yes, but only partial verification is supported on desktop. Full identity validation—including live facial recognition—requires the official Bybit mobile application.

Q: Why does the verification page show “Country not supported” even though I selected China?A: This occurs when network traffic originates from restricted jurisdictions such as the United States or Singapore. Switch to a Taiwan, Japan, or South Korea IP node to resolve the issue.