How to complete identity authentication on MEXC exchange?

To access advanced features and boost security on MEXC, complete identity authentication with a valid ID, clear selfie, and accurate personal info.

Apr 06, 2025 at 01:50 am

Completing identity authentication on the MEXC exchange is a crucial step for users who wish to access advanced features and increase their account security. This process, also known as KYC (Know Your Customer), is designed to verify the identity of users and comply with regulatory requirements. In this article, we will guide you through the steps to successfully complete identity authentication on MEXC.

Understanding the Importance of Identity Authentication

Identity authentication is a mandatory process for many cryptocurrency exchanges, including MEXC. It serves several important purposes:

• Enhances account security: By verifying your identity, MEXC can better protect your account from unauthorized access and potential fraud.
• Enables higher withdrawal limits: Authenticated users often have access to higher daily withdrawal limits compared to unverified accounts.
• Allows access to advanced features: Certain trading features, such as margin trading or futures trading, may require identity verification.
• Complies with regulatory requirements: Exchanges must adhere to anti-money laundering (AML) and know your customer (KYC) regulations in various jurisdictions.

Preparing for Identity Authentication

Before you begin the identity authentication process on MEXC, make sure you have the following items ready:

• A valid government-issued ID: This can be a passport, driver's license, or national ID card. Ensure that the ID is not expired and clearly shows your full name, date of birth, and a clear photo of your face.
• A clear photo of yourself: You will need to take a selfie or use a webcam to capture a clear image of your face. This photo will be compared to the one on your ID for verification purposes.
• A stable internet connection: A reliable internet connection is essential for uploading documents and completing the verification process smoothly.

Accessing the Identity Authentication Page

To start the identity authentication process on MEXC, follow these steps:

• Log in to your MEXC account: Use your registered email address and password to access your account.
• Navigate to the "Identity Authentication" section: This can usually be found in the account settings or security settings section of the website or app.
• Select the appropriate verification level: MEXC may offer different levels of verification, such as Basic and Advanced. Choose the level that suits your needs and click on the corresponding option.

Completing the Identity Authentication Form

Once you have accessed the identity authentication page, you will need to fill out the required information accurately. Here's what you need to do:

• Enter your personal information: This typically includes your full name, date of birth, country of residence, and sometimes your address. Make sure to enter this information exactly as it appears on your ID document.
• Upload your ID document: Click on the upload button and select the image file of your government-issued ID. Ensure that the image is clear, well-lit, and shows all four corners of the document.
• Take a selfie or use a webcam: Follow the on-screen instructions to capture a clear photo of your face. Make sure your face is well-lit and not obscured by any objects or shadows.
• Review and submit your application: Double-check all the information you have entered and the documents you have uploaded. Once you are satisfied, click on the submit button to send your application for review.

Waiting for Verification and Troubleshooting

After submitting your identity authentication application, you will need to wait for MEXC to review and verify your information. The verification process can take anywhere from a few minutes to several days, depending on the volume of applications and the accuracy of the information provided.

If your application is rejected, you will receive a notification from MEXC with the reason for the rejection. Common reasons for rejection include:

• Incomplete or inaccurate information: Make sure all fields are filled out correctly and match the information on your ID.
• Poor quality or unclear documents: Ensure that your ID document and selfie are clear, well-lit, and not blurry.
• Mismatched information: The information on your ID must match the information you entered in the application form.

If your application is rejected, you can usually resubmit your application with the necessary corrections. Follow the instructions provided by MEXC to rectify any issues and resubmit your application.

Frequently Asked Questions

Q: Can I use a temporary or virtual ID for identity authentication on MEXC?

A: No, MEXC requires a valid government-issued ID for identity authentication. Temporary or virtual IDs are not accepted.

Q: How long does the identity authentication process take on MEXC?

A: The duration of the identity authentication process can vary. It may take anywhere from a few minutes to several days, depending on the volume of applications and the accuracy of the information provided.

Q: Can I complete identity authentication on MEXC using a mobile device?

A: Yes, MEXC's identity authentication process can be completed using their mobile app or by accessing their website on a mobile browser.

Q: What should I do if I encounter technical issues during the identity authentication process?

A: If you experience technical difficulties, try clearing your browser cache, using a different browser or device, or contacting MEXC's customer support for assistance.