how to close mexc account

Closing a MEXC account necessitates withdrawing funds, transferring open positions, and submitting a closure request with the account email and reason for closure to MEXC Customer Support, which processes the request typically within 1-2 business days.

Oct 28, 2024 at 05:09 pm

How to Close a MEXC Account

1. Understand the Implications

Before closing your MEXC account, be aware that you will no longer have access to your balance or trading history. Ensure you withdraw all funds and transfer any open positions to another account.

2. Initiate Closure via Customer Support

• Log in to your MEXC account.
• Navigate to "Help Center" and submit a ticket.
• Select "Account Closure" as the issue category and "Account Closure Request" as the issue type.

3. Provide Required Information

In your ticket, you need to provide the following information:

• Your account email
• Reason for account closure
• Confirmation that you have withdrawn all funds and transferred open positions

4. Receive Confirmation

MEXC Customer Support will review your request and respond within 24 hours. They will confirm the closure and provide further instructions if necessary.

5. Accommodate Processing Time

Account closure is usually processed within 1-2 business days. During this time, your account access will be restricted.

6. Post-Closure Measures

Once your account is closed, you will receive an email confirmation. You may need to contact MEXC to retrieve your trading history if required.