How to claim rewards in the Bybit Rewards Hub? (New user bonus)

Accessing the Rewards Hub Interface

1. Log in to your Bybit account using valid credentials and complete mandatory KYC verification if not already done.

2. Navigate to the top-right corner of the Bybit homepage and click the “Rewards” icon, which resembles a gift box.

3. Select “Rewards Hub” from the dropdown menu to enter the centralized dashboard displaying all active campaigns.

4. Confirm that your account meets regional eligibility criteria—certain bonuses are restricted in jurisdictions like the United States, Canada, and Singapore.

5. Ensure your registered email and two-factor authentication (2FA) are fully activated, as both are prerequisites for bonus disbursement.

Eligibility Requirements for New User Bonus

1. The new user bonus is exclusively available to accounts created after the campaign’s official launch date, which is tracked via internal timestamp validation.

2. A minimum first deposit of US$100 in BTC, ETH, USDT, or USDC must be completed within 72 hours of registration.

3. Users must trade at least one perpetual futures contract with leverage enabled before the bonus can be unlocked—this includes placing and closing at least one order.

4. Referral codes are not required for this bonus, but entering one during sign-up may trigger parallel incentive layers subject to separate terms.

5. Duplicate accounts linked to the same IP address, device fingerprint, or identity document will be disqualified automatically.

Claiming Process and Reward Distribution Timeline

1. Once all conditions are satisfied, the system initiates an automated audit that runs every 6 hours, checking deposit confirmations, trade execution logs, and KYC status.

2. Approved rewards appear under the “Claimed” tab within the Rewards Hub and are credited directly to your Unified Trading Account wallet.

3. Bonus funds are issued in USDT and carry no withdrawal restrictions unless tied to specific trading volume requirements outlined in the campaign banner.

4. If a claim fails, the interface displays a red error message specifying the exact condition unmet—users may reattempt after resolving the issue without time penalty.

5. No manual submission or support ticket is needed; all validations occur server-side without human intervention.

Common Issues and Troubleshooting Steps

1. Delayed appearance of bonus balance may result from blockchain confirmation latency on the deposit transaction—verify deposit status via the “Wallet History” section.

2. Failed trades due to insufficient margin or price slippage do not count toward the mandatory trade requirement—even partially filled orders are excluded from validation.

3. Using API keys for trading does not bypass eligibility checks—the system identifies order origin but applies identical logic regardless of interface used.

4. Changing email or phone number post-registration triggers a 24-hour security lock on reward claims until identity reaffirmation completes.

Frequently Asked Questions

Q: Can I claim the new user bonus if I previously held a Bybit account that was closed?A: No. Accounts associated with any prior registration—even if deleted or suspended—are permanently ineligible.

Q: Does the bonus expire if not claimed within a certain period?A: Yes. Unclaimed rewards auto-expire 30 days after meeting all conditions, with no extension or reinstatement possible.

Q: Are bonus funds subject to trading fees or funding rate deductions?A: Yes. Bonus-derived equity is treated identically to deposited capital—funding payments, liquidation penalties, and taker fees apply without exemption.

Q: What happens if my KYC verification is rejected after the bonus is credited?A: All bonus amounts plus associated profits are reversed immediately, and further participation in Rewards Hub campaigns is suspended pending re-verification.