How to change your password on MEXC? (Security Settings)

Accessing the Security Center

1. Launch the MEXC mobile application on your device and ensure you are logged in with your current credentials.

2. Navigate to the bottom navigation bar and tap the “My” tab to enter the personal dashboard.

3. Scroll down or locate the section labeled “Security Center” — this may appear under “Account Settings”, “Privacy”, or a dedicated security panel depending on app version.

4. Tap into the Security Center to view all available account protection options including 2FA, login history, and password management.

Initiating Password Modification

1. Inside the Security Center, select the option clearly marked “Change Password” or “Modify Login Password”.

2. You will be prompted to re-enter your current password for verification purposes — this step prevents unauthorized changes.

3. After successful validation, input your new password twice: once in the “New Password” field and again in the “Confirm New Password” field.

4. The system enforces strict complexity rules: passwords must contain at least eight characters, including uppercase letters, lowercase letters, numbers, and one special symbol.

Finalizing the Update

1. Once both password fields match and meet requirements, tap the “Submit” or “Confirm” button.

2. A success notification will appear indicating that the password has been updated successfully.

3. You will be automatically logged out from all active sessions across devices as a security measure.

4. Re-login using your new password — if two-factor authentication is enabled, complete the additional verification step before accessing your account.

Post-Change Security Recommendations

1. Immediately after changing your password, review recent login activity under “Login History” to detect any unfamiliar access attempts.

2. Enable Google Authenticator or SMS-based 2FA if not already active — this adds a critical second layer of defense.

3. Avoid reusing the new password on other platforms; maintain uniqueness across all crypto-related accounts.

4. Store your updated credentials securely — never save them in plain text within notes apps or unencrypted files.

Frequently Asked Questions

Q: Can I change my password without knowing the current one?A: No. MEXC requires current password verification before allowing modification. If forgotten, use the “Forgot Password” flow via email or registered phone number.

Q: Does changing my password affect API keys or withdrawal addresses?A: No. Password changes do not invalidate existing API keys or alter whitelisted withdrawal addresses. Those remain unchanged unless manually edited.

Q: Why am I locked out after three failed password change attempts?A: This is an automated security lock triggered by repeated incorrect inputs. Wait 15 minutes or contact MEXC support with verified identity documents to restore access.

Q: Is it possible to set a password hint during the change process?A: MEXC does not provide or store password hints. The platform intentionally omits this feature to prevent credential leakage through social engineering attacks.