How to cancel a pending order on MEXC? (Order Management)

Accessing the Order Management Interface

1. Navigate to the official MEXC website at https://www.mexc.com and log in using your registered credentials.

2. Once authenticated, locate the trading pair you wish to manage—such as ETH/USDT or BTC/USDT—and click to enter its dedicated trading interface.

3. In the trading panel, identify the tab labeled “Open Orders”, which displays all active limit, stop-limit, and trigger orders that have not yet been fully executed.

4. Confirm that the displayed orders reflect real-time status; orders marked as “Partially Filled” remain cancellable only for the unfilled portion.

5. Avoid interacting with market orders listed here, as they execute instantly and do not appear in the Open Orders section.

Identifying and Selecting the Target Order

1. Scan the Open Orders table for columns including Price, Amount, Type, Time, and Status.

2. Cross-reference your memory of the order’s creation time and price level to isolate the correct entry among multiple pending orders.

3. Hover over or click on the row containing the order to highlight it—some versions of the MEXC interface enable row selection before action buttons appear.

4. Verify the order’s direction: a green-highlighted “Buy” label indicates a bid, while red denotes a “Sell” ask—this prevents accidental cancellation of opposing-side exposure.

5. Check whether the order is attached to a conditional trigger; such orders may require disabling the condition first before standard cancellation applies.

Executing the Cancellation Command

1. Locate the “Cancel” button adjacent to the selected order row—this appears either inline or within a dropdown menu labeled “Actions”.

2. Click the button once; a confirmation modal will appear showing the order ID, price, and remaining quantity.

3. Read the warning text carefully: cancellation releases frozen assets immediately but does not reverse any partial fills already settled on-chain.

4. Press “Confirm” in the modal. Do not refresh the page or navigate away until the status updates to “Cancelled”.

5. Observe the balance summary panel—available margin and available USDT/BTC should increase by the exact amount previously reserved for that order.

Verifying Cancellation Success

1. The cancelled order disappears from the Open Orders list within two seconds under normal network conditions.

2. A system notification—typically green and positioned top-right—displays the message “Order cancelled successfully” alongside the order ID.

3. Open the “Order History” tab to confirm the record shows status as “Cancelled”, with timestamp matching your action time.

4. Cross-check wallet balances against pre-cancellation values to ensure full release of locked funds—discrepancies indicate incomplete execution or UI lag.

5. If the order remains visible after five seconds, check your internet connection and retry; persistent failure suggests server-side synchronization delay rather than user error.

Frequently Asked Questions

Q: Can I cancel a stop-market order after it has been triggered but before execution?A: No. Once the trigger price is hit, the order converts into a market order and executes immediately—no cancellation path exists at that stage.

Q: Does cancelling an order incur any fee on MEXC?A: No. MEXC does not charge withdrawal or cancellation fees for standard spot or futures orders.

Q: Why does my cancelled order still appear in the “Recent Trades” feed?A: It should not. That feed reflects only executed trades. Appearance there indicates a partial fill occurred before cancellation—verify via Order History for accurate status mapping.

Q: Can I cancel multiple orders simultaneously?A: Not natively through the web interface. Each order requires individual confirmation. API users may batch-cancel using the /api/v3/order/batchCancel endpoint with valid authentication.