Notes for newbies to the Bithumb exchange

Essential Guide for Beginners Navigating the Bithumb Exchange

1. Sign Up and Account Verification

Create a Bithumb account by providing basic personal information. Complete the two-factor authentication (2FA) process to enhance security. Submit your identification documents for verification.

2. Deposit Funds

• Fiat Currency: Deposit funds using Korean won (KRW) or other supported fiat currencies via bank transfer or wire transfer.
• Cryptocurrency: Transfer cryptocurrency from an external wallet into your Bithumb account.

3. Trade Cryptocurrency

• Visit the "Trade" section and select the desired trading pair (e.g., BTC/KRW).
• Enter the amount of cryptocurrency you wish to buy or sell.
• Select the order type (e.g., market order, limit order) and place the trade.

4. Withdraw Assets

• Go to the "Wallet" section and choose the cryptocurrency you want to withdraw.
• Enter the withdrawal address and amount.
• Complete the security verification steps and confirm the withdrawal.

5. Fee Structure

Bithumb charges varying fees for different transactions:

• Trading Fees: Based on maker or taker status and VIP levels
• Deposit Fees: Free for KRW deposits, while cryptocurrency deposit fees vary
• Withdrawal Fees: Dependent on the cryptocurrency being withdrawn

6. Customer Support

• Email support: support@bithumb.com
• Live chat: Accessible from the exchange website
• Phone support: +82-2-070-7295

7. Security Tips

• Enable 2FA for enhanced account security.
• Use a strong password and never share it.
• Be cautious of phishing emails claiming to be from Bithumb.
• Store cryptocurrency in a secure hardware wallet.