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How to open a contract cooling-off period on AscendEX
AscendEX provides a 24-hour Contract Cooling-Off Period to eligible perpetual contracts, allowing users to reconsider their trading decisions and cancel open positions without penalties.
Nov 27, 2024 at 01:08 pm
- The Contract Cooling-Off Period is a 24-hour grace period where users can cancel their open contracts without any penalties.
- This period is designed to provide users with an opportunity to reconsider their trading decisions and protect them from potential losses.
- Note that the Cooling-Off Period is not available for all contracts; it is only applicable to certain perpetual contracts specified by AscendEX.
- Log in to your AscendEX account.
- Navigate to the Contract Trading section of the platform.
- Select the contract you wish to cancel.
- On the contract trading page, find the "Open Positions" panel.
- For eligible contracts, you will see a "Cooling-Off Period" button next to each open position.
- Click the "Cooling-Off Period" button for the contract you want to cancel.
- A confirmation dialog box will appear.
- Review the details of the Cooling-Off Period in the confirmation dialog box.
- Ensure that the contract you are canceling is correct.
- Click the "Confirm" button to initiate the Cooling-Off Period.
- Once the Cooling-Off Period is initiated, a countdown timer will appear next to the affected position.
- The position will remain open during the Cooling-Off Period, but it cannot be modified or closed.
- You can monitor the progress of the Cooling-Off Period in the "Open Positions" panel.
- After the 24-hour Cooling-Off Period has elapsed, the contract will be canceled automatically.
- You will receive a notification confirming the cancellation.
- The funds from the canceled contract will be returned to your trading account.
- The Contract Cooling-Off Period is a voluntary measure implemented by AscendEX.
- It is not a mandatory requirement for all perpetual contracts.
- AscendEX reserves the right to adjust the Cooling-Off Period duration or availability at its discretion.
- Users should carefully consider their trading decisions and utilize the Cooling-Off Period responsibly to protect their investments.
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